Differences Between Similar Products
Jan 12, 2012 by daniel
Difference between Guarantee and Warranty
The need for guarantees emerged like a method of protecting the civil rights of consumers. Thanks to a guarantee, sellers are now accountable to make full replacement of purchased items if the items are below the set standards. Guarantees are normally provided by the manufacture or seller to the consumer and it is legally binding for a specific period. This is an important legal instrument regardless of whether or not the consumer bought that item.
In contrast, a warranty requires payment from customers so as to ensure that is legally viable, particularly in insurance policies. With the warranty, either the manufacturer or seller can face the courts if they fail to meet with the requirements of the warranty. The warranty only becomes relevant when seeking the repair of purchased items.
Generally, guarantees are provided by the manufacturing company, while distributors or retail sellers offer the warranty. For instance, during a motorbike purchase, the manufacture offers a guarantee and the distributor offers the warranty.
The expectation from both warranty and guarantee also differs. Normally, it is thought that you can get your money back using a guarantee, particularly if the item is defective and does not meet the set standards. In contrast, warranty implies that the item shall be repaired if they find the product to be defective.
Most recently, limited warranties have been introduced and they place certain conditions on specific parts of the item, the damage quality incurred as well as the validity time of the documents. Naturally, expectations in warranties are lowered by the kinds of expressions they utilized in the document. Hence there is a very large disparity in the spirit and essence of warranty and guarantee. Consumers should therefore fully understand the above differences before making any purchase so as to take full advantage of each protection.
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